Performance Matters | A 5 Moments of Need® Podcast Series
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Performance Matters | A 5 Moments of Need® Podcast Series
This podcast series dives deeper into the 5 Moments of Learning Need®. The 5 Moments of Need present a practical framework to drive higher job performance. The Five Moments of Learning Need focus on the different times where workers need learning. They are: New—when you are learning something for t...
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102 Episoden
From Order Taker to Strategic Partner: Why L&D Needs Performance Consulting
In this episode of Performance Matters, Bob Mosher sits down with Ryan Sarpalius to explore why performance consulting is the skill L&D professionals...

From Training to Performing: Implementing a Digital Coach in Manufacturing
In part two of this three-part series, Con Gottfredson sits down again with Sivaram Jambunathan to dive deeper into the realities of implementing work...

Building Competence at the Point of Work: Lessons from the Manufacturing Floor
In this episode, Dr. Conrad Gottfredson sits down with Sivaram Jambunathan to explore how workflow learning and the 5 Moments of Need® framework are t...

The Architect of Performance: Aubrey Kurteff on Meta’s Learning Evolution
In this episode, Dr. Aubrey Kurteff discusses how Meta meets rapid content demands using performance-first principles, the EnABLE methodology, and Reu...

Performance at the Speed of AI: A Conversation with Josh Cavalier
In this powerful episode of the Performance Matters podcast, Bob Mosher welcomes back Josh Cavalier for a timely and transformative conversation about...

Breaking the Traditional Training Mold: A Conversation with Trailblazing Learning Leaders
In this Performance Matters Podcast episode, host Bob Mosher sits down with the 2025 5 Moments of Need Trailblazer Award winners, Karen Conlin and Alf...

The State of Workflow Learning: What the Industry Is (and Isn’t) Doing
Following a whirlwind spring and the successful 5 Moments of Need Summit, we're excited to debut the results from our first-ever State of Workflow Lea...

The Critical Impact of Failure: Redefining L&D’s Value to the Enterprise
In this episode, we dive deep into a transformational element of the 5 Moments of Need methodology: the Critical Impact of Failure (CIF). Bob Mosher i...

Beyond the Buzzwords: The True Role of a Digital Coach
What exactly is a Digital Coach, and how does it differ from AI-driven coaching tools?
In this episode of the Performance Matters Podcast, Bob M...

From Training to Performance: The Power of a Rapid Workflow Analysis (RWA)
This episode of the Performance Matters Podcast takes a fresh approach to the crucial shift from a training-focused mindset to a performance-driven st...

Iterate to Innovate: Agile Practices in Instructional Design
Conrad Gottfredson joins host, Bob Mosher, in this episode to explore the advanced principles of instructional design that go beyond the foundational...

Forecasting ROI in Learning: Building Credibility and Delivering Results
In this episode, we dive into the transformative power of starting with the end in mind for learning and development (L&D) initiatives.
Guest,...

AI's Dynamic Impact on L&D with Josh Cavalier
In this episode of The Performance Matters Podcast, Bob Mosher reconnects with Josh Cavalier—AI expert, seasoned L&D innovator, and popular guest from...

The Power of Methodology: Measuring ROI and Impact in the Flow of Work
In this insightful episode, we explore the importance of embedding evaluation and measurement directly into the design process, eliminating the costly...

Maximizing ROI: How Digital Coaches Drive Cost Savings and Efficiency
In this episode, Bob Mosher and Sara Chizzo explore real-world examples of organizations that achieved remarkable cost savings by implementing Digital...

From Concept to Reality: Tom Liddell on Workflow Learning & Continuous Improvement
In this episode of the 5 Moments of Need Performance Matters series, Bob Mosher sits down with Tom Liddell, Learning & Performance Design Manager at M...

From Design to Delivery: Mastering the 5 Moments of Need
In this episode we dive deep into the critical phases of delivering and optimizing learning solutions with guest, Sue Reber of APPLY Synergies.
...

Adapting Learning for Impact: A Shift in Mindset and Methodology
In this episode, Bob chats with Scott Schmoldt, Associate Director of Learning Operations at UMR, about how the pandemic fast-tracked a shift from old...

Driving Business Outcomes with the 5 Moments of Need
In this episode, Suzan Haizlip, VP, Learning & Performance Operations Manager at MidFirst Bank discusses how her team successfully aligned their learn...

Performance Mindset: Transforming Traditional Training
This mini-series episode features Donna Audritsh, Senior 5 Moments of Need Consultant. Bob and Donna discuss how we, as an L&D industry, have strayed...

Mastering the Technology Stack: Series Kick-Off!
In this episode, Con and Bob kick-off a miniseries dedicated to exploring the essential technology stack that underpins learning and performance.

AI Matters Reflections: Insights and Implications for Learning and Performance
Today's episode marks the conclusion of our AI Matters series, reflecting on the insightful conversations we've had over the past few months with our...

AI Innovators in HR: Insights and Strategies
In this episode, we had the chance to sit down with both Kevin Oakes and Judy Albers from i4cp to delve into the research they've conducted around the...

Transforming L&D with AI: Markus Bernhardt's Vision
In this episode of the AI Matters Series, hosts Chris King and Con Gottfredson interview Markus Bernhardt, Chief AI Strategist at Endeavor Intelligenc...

Evolving Strategies: AI-Powered Learning Solutions at Meta
In this episode host, Dr. Con Gottfredson, sits down with Allen Koh from Meta's Global Operations Learning Organization, to discuss the design and imp...

Empowering L&D with AI: Strategies and Insights with Josh Cavalier
Join host, Con Gottfredson, as he welcomes this episode's guest, Josh Cavalier to explore the pivotal role of L&D in harnessing the potential of AI wi...

AI Revolution in L&D: Challenges and Opportunities
In this AI Matters episode, Sarah Mercier, CEO of Build Capable, shares her perspectives on how generative AI is reshaping training paradigms.
L...

Exploring the Future of Technology and Learning with Mike Hruska
This AI Matters episode dives deep into the intersection of technology and learning with our special guest, Mike Hruska. With a background in research...

AI in Action: Meta's Learning Content Management Revolution
Welcome to the latest episode of our AI Matters series! In this installment, we delve into the world of AI in workplace learning with Angie Hubert, a...

Navigating the AI Landscape: A Conversation with Vince Han
This AI Matters episode features Vince Han, the visionary CEO and founder of Mobile Coach.
Chris, Con, and Vince discuss the vast potential of...

Using Moments of Need & Points of Use at Johnson & Johnson to Meet Compliance Needs & Support Employees
Discover the importance of aligning training with the critical moments of Apply, Change, and Solve, and how Erwin's team successfully implemented a Di...

AI Matters: An Exploration Into the World of AI and Workflow Learning
Welcome to AI Matters, a new series within the Performance Matters Podcast. This series aims to bring order and focus to the AI discussions, exploring...

Driving Performance Excellence: Insights from General Mills' Journey with the 5 MoN
Discover the power of the 5 Moments of Need in manufacturing as John Linderman from General Mills takes center stage in this episode of the Performanc...

Crafting Effective Skillsets for Workplace Performance
In this episode, we are honored to have the esteemed Dr. Conrad Gottfredson, podcast co-host and 5 Moments of Need methodology visionary, join us to d...

Navigating Knowledge & Content Management in the Flow of Work
In this episode of the Performance Matters podcast series, Bob Mosher welcomes Dr. Conrad Gottfredson, pioneer of the 5 Moments of Need, to discuss th...

Unveiling the Power of Targeted Training
In this episode of the Performance Matters Podcast Series, Bob Mosher and Sue Reber delve into the significance of targeted training within the realm...

You Called My Baby ”Ugly”!
In this episode hosts Bob Mosher and Con Gottfredson discuss the challenges of transitioning from a training mindset to a performance mindset. They sh...

Enough Is Enough
Welcome to the 75th episode! This episode is a special one, in it you'll hear host, Bob Mosher, reflect on his view of the learning and development fi...

Shifting Paradigms: From ADDIE to EnABLE
In this podcast episode, Bob Mosher discusses the shift from traditional training methods (ADDIE) to the EnABLE methodology for more effective job per...

The Tactical Side of Implementing a Workflow Learning Solution
In this episode, Sue Reber, the Executive Director of Consulting Services at APPLY Synergies, delves into the tactical aspects of implementing...