Extraordinary Team Tips
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Extraordinary Team Tips
Audio and video tips to help team leaders and team members to achieve extraordinary results collaboratively.
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Facilitating Strategic Planning: 7 Things Most Leaders Get Wrong
Strategic planning facilitation is one of the most high-stakes activities any leader will take on. Get it right, and you’ll rally your team around a c...

Why Offsite Meetings Fail and How to Make Yours Work
High-stakes meeting facilitator Kristin Arnold shares why offsite meetings fail and how to improve them with strategic meeting facilitation.

3 Ways to Prioritize Strategic Initiatives
High-stakes meeting facilitator Kristin Arnold shares how to prioritize strategic initiatives AND create an interrelationship digraph.

How AI is Transforming Meetings & How to Capture Its Potential
With all of the invisible help joining our meetings, are meetings becoming more effective? Or less human?
Here's how I see AI transforming mee...

Meeting Makeover: Turn a Monday Moan Fest Into a Power Session
With a few intentional shifts, a ho-hum meeting can become a high-impact ritual your team actually looks forward to.
Here’s a “before and after”...

10 Micro-Habits of Teams That Consistently Deliver Results
I was talking with a client about "the small stuff" that makes magic happen. Those seemingly inconspicuous rituals, behaviors, and mindsets that, when...

How to Run an Effective Brainstorming Session
Great brainstorming isn’t magic—it’s well-structured messiness. When you design your session like a sandwich (start with clarity, move into freeform i...

7 Questions to Ask Before You Call a Meeting
Before you send that next meeting invitation, ask yourself these seven crucial questions to determine whether you really need a meeting. And if that a...

Overconfidence Clouds Judgment — Plan with a Pre-Mortem
Overconfidence feels good. It’s seductive. But unchecked, it can lead us into risky territory, blindsiding us with problems we could have seen coming....

When Team Training is NOT the Answer
Too often, organizations reach for training when what they really need is alignment and ownership. If your team already knows what great service looks...

How to Make Your Team’s Work More Visible to Leadership
Making your team's contributions visible isn’t just good for them; it reflects positively on you as a leader — highlighting your ability to build, nur...

Use Metaphors to Focus the Team Vision
A powerful metaphor isn’t just a cute analogy. It becomes a shared mental model—a common language that helps people visualize the work ahead, understa...

Want a Consistently High-Achieving Team? Start Here.
What separates the teams that just perform from those that consistently achieve? My friend and colleague Steven Gaffney has been pondering the same th...

The AI Oreo Cookie Philosophy: How to Use AI Like a Pro (Without Losing the Human Touch)
AI isn’t magic—but it is a powerful tool to help teams tackle repetitive processes, streamline painful workflows, or add efficiency to tasks that requ...

What's the Difference Between a Strategic Plan and a Growth Plan?
While they may sound similar, a strategic plan and a growth plan serve distinct purposes. One sets the overall direction of your company, and the othe...

How to Keep Your Book Club From Becoming a Wine-Drinking Gossip Fest (Unless That’s the Goal, in Which Case, Carry On!)
The best book clubs strike a balance between structured discussion and free-flowing conversation - which is why having a facilitator (or at least some...

The CFO as Facilitator: Why CFOs Are Uniquely Positioned to Facilitate Cross-Functional Strategy Meetings
In many organizations, the CFO is viewed as the "numbers person"—the one who tracks financial performance, ensures compliance, and keeps an eye on cas...

How to Shine in a Self-Managed Team
Let’s explore how you can lean into your strengths, take initiative, and drive team success—all while positioning yourself as a key contributor and fu...

Criteria for Selecting the Best Growth Strategy
By systematically evaluating growth strategies against these criteria, your team can identify the most viable, impactful, and sustainable growth strat...

Where Does Technology Fit in a Strategic Plan?
Where does technology fit in a strategic plan? The answer depends on a number of factors. Here's what you need to know.

16 Growth Strategies to Consider as a Team
There is a business adage that says, “If you ain’t growing, you’re dying.”
As a facilitator of numerous growth strategy sessions, I have found t...

How to Choose the Right Guide for Your Team: Facilitator, Mediator, or Moderator?
Here’s a quick guide to help you understand the differences and choose the right fit for your team’s needs.

Practical Ideas to Foster Belonging and Inclusion on Your Team
Here are some practical, actionable strategies to help team leaders and members foster a sense of belonging and accelerate the journey toward becoming...

Charter an Implementation Team To Get Your Project Done
An implementation team is chartered to implement a specific plan of action. Here's how to facilitate one to achieve your goal.

‘Twas the Night Before Team Time
Merry Christmas! Whether you’re looking to energize meetings, solve challenges, or unlock your team’s full potential, I’m here to help. To help you ge...

Team Ground Rules: The Glue That Holds Extraordinary Teams Together
Ground rules are like the “rules of the road” for your team. They tell us how we should function, how to handle distractions, and what to do when thin...

Help Your Team Connect to Their Purpose and Their Customers
Here are 13 specific ways to help your team members connect with their purpose and keep their focus on the customer.

Knowing versus Doing: Why Smart Teams Stall Mid-Air
The gap between knowing and doing is often the culprit. Smart teams don’t falter because of a lack of expertise, resources, or good intentions. They f...

A Meeting Agenda is a MUST
Do you ever get a meeting invite that doesn't have an agenda, objectives, deliverable, or anything that tells you what the meeting is about?

How to Set Up a Project Team for Success
Project teams are typically commissioned to implement a specific project or plan. To set your project team up for success, follow these steps to succ...

Evaluate Your Strategic Plan
Here is why you should evaluate your strategic plan at LEAST once every year.

Developing a High-Performance Self-Directed Team
Self-directed teams are formal, permanent organizational structures. They operate with fewer layers of management. Due to the nature of the work, te...

Create "Pre-Work" for Well-Prepared Meetings
By providing one or a few of these pre-work tasks, you can ensure that your teammates come to the meeting well-prepared, leading to more focused discu...

11 Steps to Plan a Successful Meeting
The success of your team meeting is directly proportional to the amount of planning you have invested in that meeting. You can't just show up and exp...

Tips to Ace Your Team Presentation to Management
Your team has worked hard and now needs management support and/or commitment to implement your recommendations. Hopefully, you have been keeping the...

Add Curiosity to Your Brainstorming Session
One of the major challenges with brainstorming an idea is that people want to immediately evaluate the idea. It's like playing "whack a mole"...

When It’s Just NOT Working with Your Team Member
Team members often need "coaching" from the team leader and their teammates. It's a normal phenomenon for people new to a team or to a task that range...

19 Inexpensive Ways to Recognize Your Team
Recognizing your team's efforts can significantly boost morale, foster a positive work environment, and enhance productivity. Here are some cost-effec...

Even the US Supreme Court Uses Ground Rules
Despite ruling on several divisive issues, the justices have long maintained they are civil and get along well despite the fierce disagreements. Why?...

Tips to Use More Inclusive Language on Your Team
As a leader, we want to build and strengthen our team. But what if we are actually dividing our team - and we don't even know it? You may consider usi...