The Civil Service World Podcast
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The Civil Service World Podcast
Podcast by Civil Service World
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19 Episoden
What's the future of workplace learning in the civil service?
In this episode we explore how learning is changing across government. Our panel discuss the pressures facing departments, the opportunities that new...
It's Personal: Insights for better service delivery with the NAO's Kate Caulkin
In episode three of It's Personal, created in partnership with KPMG, Jess Bowie and Jo Thomson continue their exploration of what makes great public s...
Art, railways and the unexpected creativity of the civil service: in conversation with Sherin Aminossehe
Suzannah Brecknell sits down with Sherin Aminossehe - director of growth and missions at the Ministry of Defence, talented artist, and author of a new...
Changemakers: Building an AI-ready department
In this episode we meet Sam Rose, a leader in data science, advanced analytics and AI in the Department for Transport, to find out more about the holi...
It's Personal: How do you modernise a department like DWP?
In episode two of this new series, created in partnership with KPMG, Jess Bowie and Jo Thomson continue exploring what makes great public services in...
One year on: what impact has a mission-driven government had on the civil service?
In this episode - part of our CSW events series - we are reflecting on Labour’s first year in government and the tangible impacts of its mission-drive...
Re-writing the productivity playbook
In this episode - part of our CSW events series - Jess Bowie chairs a discussion reflecting on government's efforts to implement productivity improvem...
How do we restore trust between ministers and civil servants?
In this episode Jess Bowie talks to Tom Brown, author of The Mind of the Minister, about the unique relationship between senior civil servants and pol...
It's Personal: Reimagining Public Services Around Citizen Needs
In the first of a new series, in partnership with KPMG, Jess Bowie and Jo Thomson explore what makes great public services in the digital era.
I...
CSW Events: How to scale AI in government
All government departments have been tasked with prioritising AI adoption to drive innovation and improve productivity, but with only 22% leveraging a...
CSW events: Unlocking rehabilitation
Reoffending costs the economy £18bn annually so finding innovative solutions is critical. In this episode, CSW brings together a panel of experts from...
Changemakers: Robots and Agentic AI in government
Continuing our new Changemakers series, Suzannah talks to Ben Lovatt, deputy director of the Contact Engagement Platform at HMRC, to find out how the...
Changemakers: Fostering innovation in government
In the first of our new Changemakers series, Suzannah talks to Claire Donaldson, Innovation Hub co-founder and lead at the Department for Science Inno...
Government commercial chief Gareth Rhys Williams on the procurement challenges of Covid
The government’s top commercial official speaks to CSW about the pressures, and lessons, from the government’s response to coronavirus
HMRC second perm sec Angela MacDonald on Covid-19, customer service and the challenges to come
CSW chats to HM Revenue and Customs’ deputy chief executive Angela MacDonald to get the inside story of the department key role in the government’s re...
Who is the modern civil servant?
On this week's Civil Service World Podcast, the last of the series, Jess and Suzannah are discussing changes to diversity and inclusion within the civ...
Can we make the civil service kinder?
On this week's Civil Service World Podcast, Suzannah Brecknell and Jess Bowie are discussing kindness in the civil service. They're joined for the dis...
Can we trust statistics?
On this week's Civil Service World Podcast, Jess Bowie and Suzannah Brecknell discuss Suzannah's visit to the first annual conference of the Office fo...
Can social care be reformed?
On this week's episode of The Civil Service World Podcast, Jess and Suzannah speak to social worker Ryan Wise and Katie Rose from the Centre for Publi...