F&I Talk Outside the Box
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F&I Talk Outside the Box
F&I Talk Outside the Box with EFG Companies features EFG training managers along with guest speakers from across the automotive retail industry. Each month, our industry experts tackle the biggest challenges and questions facing F&I managers today. If you have a question for us to address on...
Neueste Episoden
47 Episoden
Powersports Predictions for 2025: Three Tips to Make More
F&I Talk Outside The Box Podcast
Victor DiBlasi, Director, Platform Development
Adam Ouart, Sr. Vice President, Agency Services and Powers...
Automotive Lending Predictions for 2025 - Lots of Upside to Make More
F&I Talk Outside The Box Podcast
Victor DiBlasi, Director, Platform Development
Brien Joyce, Executive Vice President, Specialty Services<...
Predictions for 2025 + Opportunities to Make More
F&I Talk Outside the Box Podcast
Victor DiBlasi, Director, Platform Development, EFG Companies
Eric Fifield, Chief Revenue Officer, EFG Co...
The Importance of Your Dealership's Digital Presence
In this episode, EFG Training Manager, Anthony Olivieri, discusses the best practices of managing your digital presence with EFG Senior Manager of Cor...
Today's Compliance Environment
Listen to a powerhouse podcast on the top trends in compliance, tackling everything from the CARS Rule to cyber security. Today's speakers are:
...
Revving Up Profits in 2024 with F&I Training
In our latest episode of F&I Talk Outside the Box, EFG VP of Training and Inside Sales, Glenice Wilder and EFG Training Manager, Anthony Olivieri disc...
Gear Up for 2024 with F&I Talk Outside the Box
Listen to EFG's Vice President of Training and Inside Sales, Glenice Wilder, discuss the changes implemented to EFG's F&I class and the upcoming 2024...
Negotiation in 2023
Listen in at EFG's Vice President of Training & Inside Sales, Glenice Wilder, and EFG Training Manager, Anthony Olivieri, tackle the lost art of negot...
Tackling The Negative Equity Discussion
In today's podcast, EFG Trainers, Dave Gibbs and Anthony Olivieri are joined by EFG's Regional VP of Agency Services, Ryan Musgrove, to discuss best p...
Sellers vs. Order Takers
Listen in as EFG's Vice President of Training and Inside Sales, Glenice Wilder, discusses the current sales-team mindset facing dealers today, how we...
Do You Know Where Your PII Is?
Is your dealership ready to be in compliance with the updated Safeguards rule?
EFG's Senior Manager of Infrastructure and Security, Randy Stand...
Compliance Training in 2023
In this special podcast episode, EFG's Chief Revenue Officer, Eric Fifield hosts a conversation with two General Managers from the Moritz Auto Group,...
The EV Road Ahead
Is your dealership ready for electric vehicles?
EFG's Senior Product Manager and resident electrical engineer, Nilesh Pate discusses thre...
Peak Powersports Profitability - Simplify the Claims Process
Original Air Date: March 16, 2022
Listen to EFG’s Vice President of Powersports, Glenice Wilder and EFG’s Senior Powersports Claims Adjus...
Peak Powersports Profitability - New Powersports Normal
Original Air Date: May 26, 2022
EFG Vice President of Powersports, Glenice Wilder, hosts Joe Garcia, the General Manager of Vicars Powers...
Peak Powersports Profitability - Cash Customer Conversions
Original Air Date: Sept 1, 2022
How do you handle cash customers?
Does your team:
In our latest Peak Powersports Profitabil...
What's up with the FTC?
Listen in as EFG's Vice President of Training and Recruiting, Kim Kotz Carroll and the Executive Vice President of the Association of Finance and Insu...
Mid-Year Compliance Update
We're halfway through 2022 and regulators are not letting up on the automotive lending and retail auto spaces. Hear from the Executive Director of the...
Talking with EFG's Newest Training Manager
Meet Mark Gregg, the newest addition to EFG Training Services!
Mark brings a wealth of auto and powersports dealer management and trainin...
Introducing Peak Powersports Profitability
Listen to EFG's Vice President of Powersports, Glenice Wilder and EFG's Training Manager, Dave Gibbs discuss EFG's newest podcast, Peak Powersports Pr...
2022 Compliance Update
Start the year on the right foot for compliance. Listen to EFG Training Manager, Dave Gibbs discuss current regulatory and compliance trends with the...
The Economy and the Auto Industry
In the latest episode of F&I Talk Outside the Box, EFG's CEO, John Pappanastos joins EFG Training Manager, Dave Gibbs to talk about current economic t...
Talking with a Top Performer - Amy Matheny
Listen to EFG's training managers discuss how one F&I Top Performer, Amy Matheny with Ron Marhofer Auto Group, increased her production by 39% after t...
Behind the Scenes of Claims Administration
Listen to EFG Training Manager, Jason Hash, discuss all the ins and outs of claims administration with EFG's Vice President of Operations, Jay Hartman...
Talking Compliance with an Industry Expert
In this episode, EFG Training Manager, Dave Gibbs, talks all things compliance with Shannon Robertson, the Executive Director of the Association of Fi...
Training in the Service Drive
In this episode of F&I Talk Outside the Box, listen to EFG Training Managers, Dave Gibbs and Paul Roberts on the importance of service drive training...
2021 Dealership Training Needs - Part 2
In this two-part episode, EFG Training Manager, Jason Hash, visits with EFG Vice President of Agency Services, Adam Ouart on the training needs he is...
2021 Dealership Training Needs - Part 1
In this two-part episode, EFG Training Manager, Jason Hash, visits with EFG Vice President of Agency Services, Adam Ouart on the training needs he is...
Talking with a Top Performer - Tiffany Bixby
Listen to EFG trainers Dave Gibbs and Jason Hash have a conversation with Tiffany Bixby from Rohrich Automotive. Tiffany completed EFG's F&I Producer...
Finding Success During a Pandemic: Lessons from a Large Auto Group
In our first episode of the 2021 season of F&I Talk Outside the Box, EFG Trainer Dave Gibbs has a candid conversation with Jay Edwards, the Director o...
Benefits of Bundled Products
Listen to EFG's Vice President of Training and Compliance, Steve Roennau, and EFG Training Manager, Dave Gibbs, discuss the benefits of selling bundle...
Combating Fraud in 2020
Listen to a round-table discussion between EFG's Vice President of Training and Compliance, Steve Roennau, and EFG Training Managers Jason Hash and Da...
Selling From 6ft Away
Have you been in a dealership and seen the F&I process lately with all the extra measures in place for COVID-19?
It can be much more daun...
Distance Selling Opportunities
In this episode, EFG's Vice President of Training and Compliance, Steve Roennau, discusses how to maximize distance selling opportunities in the F&I d...
Making the Most of Traffic-Driving Consumer Protection Products
Do you know how to effectively use your dealership's complimentary services to benefit the F&I product presentation?
Listen to EFG's F&I...
Setting Yourself Up For Success with the Warranty Review
Do you speed through the warranty review or do you take the time to explain what it covers, and more importantly, what the manufacturer's warranty doe...
Making the Sale with Product Knowledge
Listen to EFG's F&I Talk Outside the Box Podcast to learn the benefits of reading your contracts. Knowing the ins and outs of your products can help y...
Reducing Chargebacks
Hear from EFG Trainers Jason Hash and Dave Gibbs on how to reduce chargebacks due to refinance or product cancellations. Here's a hint: it all goes ba...
Teeing Off the Tee Off
Listen to EFG Training Managers, Jason Hash and Dave Gibbs, discuss how to break down the walls between sales and F&I to build better relationships, i...
Increasing F&I Income After the Sale
Listen to EFG VP of Training and Compliance, Steve Roennau discuss how to generate F&I income after the sale with EFG Training Manager, Dave Gibbs. In...