Good Morning, Super!
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Good Morning, Super!
Podcast for NYC Building Superintendents ("Supers") and other building staff members.
Neueste Episoden
27 Episoden
Winning Job Interviews for Building Supers - ”Why do you want THIS job?”
Interviewing is a lot like dating.
Today’s tip is about tackling the popular interview question of “Why do you want THIS job?" like how you wou...

Winning Job Interviews for Building Supers: Crushing Hypotheticals
Today's tip is about a question that is often asked in a job interview for a building super that starts with "What if..." This type of question is cal...

Winning Job Interviews for Building Supers: ”Now, do you have any questions for us?”
Today's tip is about a question that is normally asked by the interviewer at the close of the job interview, when you THINK that you've finally made i...

Three Simple Steps to Writing a Great Resume (Part 2)
I hope you had a calm, yet productive week!
This episode is the 2nd part to our series about resume-writing for Supers.
The reasons why...

Three Simple Steps to Writing a Great Resume (Part 1)
I hope you had a fantastic week!
As for me, this strange week started with an electrical short that threw both booster pumps to the "off" positi...

Write like a Pro - A Super's Guide to Email Etiquette - Part2
Happy Saturday!
This week's episode is Part 2 of email etiquette.
Why a podcast on writing emails?
From last week, emailing...

Write like a Pro - A Super's Guide to Email Etiquette - Part 1
Happy Wednesday!
In case you don't know it yet, you are going to have a great rest of the week!
For all of the things that can happen in...

"Trust Me, I'm Your Super" PART 2 - How To Gain *and Keep *Trust With Your Customers
Friday is finally here. For those who's had a long and crazy week, I salute you.
This week's podcast is the 2nd PART of the episode on "Trust M...

“TRUST ME, I'M YOUR BUILDING SUPER” - 25 Ways to Earn or Burn Trust with your Customers
Happy Wednesday! - Congratulations, you've made it mid-week!
This past couple days, I've sat in on several interviews for open RM positio...

4 ways to Sharpen your Troubleshooting Skills and Boost your Value as a Building Super
Happy 4th of July weekend! 🎉
Between the burgers and hot dogs, I take a moment on this holiday every year to remember our country's bir...

Live-in Building Super VS Part-time Super: Who is the Winner?
Finally, the weekend is here! For me, it was a hectic week. Some mistakes were made and valuable lessons were learned. Talking about mistakes, it woul...

Pricing a Part-time Building - Level 1: What Do You Look For? Follow me on Building Walk-through!
The idea of taking on a Part-Time Super / Porter gig is exciting. This can mean more income, an opportunity to learn more, meet more people and add ex...

Give em' Attitude! Key to Turning Interviews and Difficult Situations Around
It's great to start seeing things return to some sort of normal. Yesterday, I walked into a neighborhood gym (yes, it's time for me to reverse my pand...

Meet a Neighborhood Building Superintendent: Albert Laracuente (Part 2)
In the second part of this episode with Albert Laracuente, we'll continue on our journey getting to know this Part-time Super in NYC.
We'll get...

Getting hired - What Board and Manager are Really Looking for During an Interview (Part-Time Super)
This podcast (and Youtube video) covers a topic that comes up time and time again: What are boards and property managers really looking for when we're...

Meet Hank Wisner, Co-founder of a Building Super's Training Guide to Handling Extraordinary Emergencies
This podcast is about Hank Wisner.You may already know Hank through the building trades if you, or your building, have ordered building supplies throu...

Meet a Neighborhood Building Superintendent: Albert Laracuente (Part 1)
In this episode, you'll meet Albert Laracuente, who operates a part-time Super company in Brooklyn. We'll get his take on things, such as how he handl...

Boiler Checklist for Beginning Supers (Featuring Board Member)
One common source of anxiety for a Part-time Super who is just starting off in the industry is Boiler Maintenance. What should you do, as the part-tim...

The Secret to Flipping the Job Interview and Creating Confidence for Building Supers
A job interview can be a nerve-wracking experience for a building Superintendent.
That's because saying the wrong things or wearing the wrong k...

Knowing "Who's the Boss"and a Super's Guide to Maintaining Peace and Tranquility in Your Building
In this episode, we'll examine the complex relationship between the Building Superintendent and:
Being a building superintendent a Co-op or Cond...

How a Pizza and Ferrari can Help You Understand a Coop, Condo and Rental Building!
In NYC, there are Co-ops, Condos, multi-family rental buildings, single family homes and many other types of residences (or "dwelling") where superin...

The One Ultimate Book All Supers Should Know
Being a Building Superintendent in NYC often means knowing the laws and regulations of HPD (Housing Preservation & Development), DOB (Department of Bu...

Acing your Job Interview for Part-time Building Super
Congratulations! You've made it to your first interview and building walk-through for your part-time building position.
Meeting a potential cli...

Why a Super CAN Beat ANY Outside Contractor or Vendor in Pricing Every Time, and other Tips
Taking on Super careers can offer great perks. For one, it can mean that you potentially have a lifetime's worth of customers right inside your buildi...

Beginner's Pricing Strategy: How Thinking Like a Sandwich-Maker can Keep You from Losing Your Profits
There are many ways for a building super to make additional income in a part-time building. But, there are also many ways to lose profits, too. Preven...

Four Dos and Don'ts of Additional Work as a Part-time Super
Part-time Building Supers are often seen as the "one-stop" shop and the main "go-to" person for getting repair work and other odds-and-ends done at a...

How to be Profitable as a Part-Time Super -Choosing the Right Building and Making the Right Agreement
Being a part-time super can offer great opportunity to make additional income. These roles include cleaning the building and handling the building's t...